Compare the delivered item and quantities with your order confirmation. Keep the product labels and packaging, and take clear photos of the parcel, protective packaging, product and any visible issue. Describe what is missing or different and include your order number.
Contact Autospire through the existing support channel before fitting or modifying the affected item. The store’s published terms and returns information explain the applicable process; this guide does not change those policies or state a response or refund deadline.
Related information: Contact Autospire · Returns and exchanges · Terms and conditions.